We protect your privacy and you should be able to feel safe when you trust us with your personal information. Therefore, we have prepared this data protection information so that you can take part in how we process your personal data, what we use it for, who is allowed to have access to it and how you can invoke your rights and your privacy.
We primarily process your personal data in order to be able to fulfill our obligations to you in the best possible way. Our starting point is not to process more personal data than is required for each purpose, and we always strive to use the least privacy-sensitive data possible.
Your personal information is needed in order for us to provide you with good service, information and follow-up on purchases. We may also need your personal information to comply with applicable laws and regulations, conduct customer and market analysis and send targeted offers via e-mail or telephone.
We may also need your personal data in order to comply with the applicable laws and regulations, to carry out customer and market analyzes and to send targeted offers by email or telephone.
If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly send you offers on similar products from our range by e-mail. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in addressing our customers for advertising purposes.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising email without incurring any costs other than the transmission costs according to the basic tariffs.
Svensk Kosttillskott AB org no. 556777-0598, Mätarvägen 6A 19637 Kungsängen personal data controller for the processing of your personal data.
We process personal data (including social security numbers) that you have provided to us as described below.
Legal basis for the processing: fulfillment of agreements to handle payment and delivery of your purchase, legal obligation for accounting purposes and to fulfill our legitimate interest in conducting our business (balancing of interests) of handling your order and sending marketing regarding our products. You can always unsubscribe from marketing via a link in an e-mail or by contacting us, see the personal data controller section.
Legal basis for processing: fulfillment of our legitimate interest in conducting our business (balancing of interests)
In addition to what is described above, we handle your personal data in certain cases where we are obliged by law, for example due to our accounting obligation or at the request of an authority.
Legal basis for the proceedings: legal obligation
We store your personal data only for as long as it is necessary to fulfill the purposes of the processing, to be able to defend legal claims and as long as it is required according to statutory storage times.
Information needed to complete the order, follow up and handle any repurchases and complaints is saved for 1 year from your most recent purchase in one of our stores. Information that is necessary for accounting is stored for up to 8 years according to the Accounting Act.
Personal data for customer service matters are normally saved for 6 months following the end of customer service matters.
You have certain rights under the data protection laws.
If you want to exercise any of your rights, you can contact us via firstname.lastname@example.org.
We may use your email address or mobile number for direct marketing. If you do not want us to use your email address or mobile number for direct marketing, you are welcome to contact us at email@example.com.
We maintain routines and working methods that are based on your personal data being handled in a secure manner. The starting point is that only staff and people within the organization who need access to personal data in order to be able to perform their tasks should be able to access them.
Our security systems are developed with your privacy in focus and protect, to a very high degree, against intrusion, destruction and other changes that may pose a risk to your privacy. We have several guidelines for information security to ensure that your personal data is processed in a secure manner.
Our starting point is only to disclose your personal data to third parties if you have explicitly consented to it or if it is necessary to fulfill our obligations under this policy. In cases where we disclose personal data to third parties, we ensure that the personal data is processed in a secure manner.
Customer Service: https://www.healthwell.com/information/customer-service
Full Legal Disclosure (Imprint): https://www.healthwell.com/information/legal-disclosure
176 02 Järfalla